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OPERATIONAL TRANSFORMATION


SPOTLIGHT

A Universal Payer Business Model Doesn't Exist, So Now What?

Health plans historically have functioned as administrative middlemen that focus on "communicating their value through accurate eligibility, plan administration, claims processing, settlement and customer service."1 Now, CEOs see themselves "under constant threat of disintermediation" by new entrants, other plans, provider-payer collaborations or providers taking direct risk.


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Kazim Zaidi

Kazim Zaidi
Senior Manager, Accenture Strategy

Mail to Kazim Zaidi. This opens a new window.

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Kazim Zaidi

Kazim Zaidi
Senior Manager, Accenture Strategy

Mail to Kazim Zaidi. This opens a new window.

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